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Position Title: Director of Pharmacy and Outreach Services
Responsible To: Executive Director
Position Status: Salary, Exempt

About the Organization
The only charitable pharmacy in northeastern Ohio, Beacon Charitable Pharmacy provides comprehensive pharmacy care to a diverse population, many of whom are low income, underinsured or uninsured. A vital resource for our community, we collaborate with numerous state, local and community organizations to increase access to healthcare and address the needs of those who cannot otherwise afford his/her medications. Beacon aims to expand over the next couple of years and is looking for a true leader in the pharmacy department to oversee our ambitious goals even during pivotal times.

The Director of Pharmacy and Outreach Services will be able to strengthen and hone his/her Pharmacy leadership experience. We seek an experienced Pharmacist with 3+ years of progressive leadership in Pharmacy and management. The Director will work closely with organizational leaders, manage all pharmacy operations including financial budgets, patient data, quality and regulatory reports, and evaluation reports and other reports and coordination with the Executive Director as requested. The Director will be charged with creating a culture to provide a top-notch experience for patients, staff, students, and community partners. This career changing opportunity is certain to take the right candidate’s career to the next level. Apply today!

Position Summary:
The team requires a highly motivated, energetic and dynamic leader that will secure donations and new opportunities of donated medications, coordinate patient and partnership engagement for our nonprofit pharmacy and assist in developing and overseeing staffing new Beacon outreach opportunities. The Director of Pharmacy and Outreach services is a pharmacist leadership role that has the responsibility for the development, prioritization, implementation, coordination and evaluation of pharmacy operations and processes. The Director will serve as an ambassador for Beacon to local, state and national organizations, collaborate in the development of new pharmacy services, and participate in the educational activities for pharmacy staff, precept students with the Northeastern Ohio University College of Pharmacy, and partner organizations. This position will fulfill staff pharmacist duties as required.

The Director will spend 80% of his/her time engaged in Beacon work primarily in Canton and outreach communities and 20% completing Northeast Ohio Medical University (NEOMED) duties and responsibilities on the campus in Rootstown or at the agency. Campus activities include seminar/lab facilitation, lecturing, committee service, student applicant interviews and student advising. The Director will support the Director of Residency and the Pharm D resident.

Scope of Position:
Plan, implement and manage pharmacy program for vulnerable populations. Coordinate operations, service delivery, medication therapy management practice, education of pharmacy students and precept pharmacy students. Track, monitor, analyze and report pharmacy data toward annual goals and outcomes. Continuously improve programs to align with the mission and philosophy of Beacon Charitable Pharmacy, Inc. Supervise and support staff and volunteers within the pharmacy, monitor spending in relation to the budget, and serve as an ambassador of the pharmacy within the service areas.

Essential Job Functions:

  • Marketing and promotion of the pharmacy.
  • Represent the pharmacy at meetings and events.
  • Promote the pharmacy, services, and outreach to the health care community, including hospitals, physicians, physician practices, social service agencies, health departments, and various national, state, and local organizations
  • Participate in implementation of the organization’s mission and strategy, including fundraising
  • Conduct community and partner workshops or educational sessions on chronic disease management, healthy lifestyle, health topics (diabetes, hypertension), etc.
  • Assist in developing, overseeing, and staffing new Beacon outreach opportunities
  • Develop, continuously improve, and monitor operation of the pharmacy to ensure responsible delivery of medications for those served and monitor compliance with all applicable laws and regulations for a Charitable Pharmacy, including:
  • Serve as the Responsible Pharmacist for Pharmacy License
  • Policies and procedures.
  • Eligibility & forms.
  • Problem solve daily and long term challenges to improve customer service.
  • Evaluate and improve workflow
  • Record-keeping.
  • HIPAA.
  • Inventory control.
  • Supervise pharmacy staff, students and volunteers.
  • Provide safe, efficient, patient-centered, evidence-based medication services
  • Actively contribute to medication safety initiatives
  • Maintain professional interactions with patients to facilitate successful patient experiences
  • Interact with customers to resolve issues, especially those issues that have been escalated for various reasons.
  • Directs staff appropriately to provide safe and efficient care
  • Maintains professional working relationship with all caregivers
  • Promotes a positive work environment by providing constructive ideas and feedback to improve the services and the department
  • Educates and trains students, residents, other caregivers and/or patients
  • Conduct and document evaluations and develop plans to develop employees’ skills.
  • Conduct and document employee, student and volunteer orientation and training.
  • Schedule and direct the activities of the students, volunteers and staff of the pharmacy.
  • Track and report employee and volunteer time.
  • Conduct evaluations and other reporting requirements of the College of Pharmacy and other entities as needed.
  • Establish and monitor record-keeping and reporting, including:
  • Orderly and accurate maintenance of records.
  • Orderly and complete client database entry.
  • Timely and complete monthly reporting to Executive Director.
  • Orderly, timely and complete records & reporting as related to grants or other funding sources.
  • Maintain pharmacy software system, troubleshoot problems, analyze equipment needs, and implement both new technology projects and updates
  • Assist in the development of evaluation tools and processes for pharmacy.
  • Work closely with the Executive Director to execute clinical programs and maximize excellent customer service.
  • Work closely with the Executive Director to project the financial needs of the pharmacy for the agency budget.
  • Other duties as assigned.


  • Vaccine certified/immunization certificate
  • Current state licensure as a Registered Pharmacist (RPh) or eligible for reciprocation in current State within 90 days of hire. Board Certification approved.
  • Pharm D or Bachelor of Science degree in Pharmacy from an accredited college of pharmacy
  • Must possess and demonstrate excellent communication skills, leadership skills, self-initiative, innovative, and collaborative skills; analytical and organizational skills; problem-solving and creativity. Must have sensitivity to, interest in, and competence in cultural differences, minority health, mental health, rural health and working with diverse populations
  • Current Ohio driver’s license
  • Ability to operate appropriate computer equipment; use properly all related hardware and software


  • Strong background in community/ambulatory care in a low-income setting
  • Education, experience, training or professional development related to cultural competency, diversity and inclusion, social determinants of health
  • Certification in diabetes education and care
  • Spanish fluency a plus

Working Conditions and Physical Effort:

  • Work hours primarily 8am-5pm Monday through Friday, with other hours as needed including attending evening meetings and events as appropriate.
  • Prolonged sitting or standing may be required. Those physical movements and the degree of mobility, manual dexterity and hand-eye coordination normally associated with duties in a clinic office setting will be performed on a repetitive basis. This also includes bending, twisting, reaching, lifting, pulling, pushing, and walking. Moderate physical activity, which requires handling of average weight objects up to 35 pounds and standing or walking for more than four hours per day. Working under stressful conditions as well as irregular hours may be required.

Posted: April 2021

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